Privacy policy

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Information transparency

At Funcat Primero S.L., hereinafter Freebird Catamarans (owner of the website https://www.freebirdone.com) we care about the privacy and security of the data of our customers and users. That is why, with this Privacy Policy, we try to be as transparent as possible when providing you with information about the treatment we carry out on your personal data. If you have any questions in this regard, you can contact us through the communication channels indicated and we will resolve your doubts.

The information detailed in this policy is of a general nature, since before processing the information, the interested party will be provided with the information contained in art. 13 and/or 14 of the RGPD 2016/679 specifically.

What regulations apply?

This Privacy Policy is governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data (RGPD 2016/679), Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD 3/2018), as well as Law 34/ 2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE).

Who is collecting my data? Data Controller and Data Protection Delegate

The person responsible for processing the data collected through the web, as well as those sent by any other means to the company, is Funcat Primero S.L., with CIF B-38513354, with address for notification purposes at Centro Comercial Puerto Colón, local 227- B, 38670, Adeje – S/C de Tenerife, Spain, and telephone +34 922 716 864 and contact email info@freebirdone.com

How will my data be treated? Purposes, legitimacy, origin, recipients, categories of your data, deadlines, origin

Through this website, personal data is collected, through different contact forms for this purpose. In addition, our entity may collect your information by other means, either by telephone, by email, or by any other documentary means.

That is why we inform you that the personal data sent to our entity by any means will be processed by Freebird Catamarans, as data controller, for the following purposes:

CUSTOMER MANAGEMENT

Purpose: management of the customer database for the management of reservations and/or online purchases of tickets, carrying out communications and various administrative and/or commercial procedures with customers, as well as management of billing and collection of services hired.

Legitimation: RGPD: 6.1.b) treatment necessary for the execution of a contract in which the interested party is a party or for the application at the request of the latter of pre-contractual measures; RGPD: 6.1.c) treatment necessary for the fulfillment of a legal obligation applicable to the person in charge of the treatment (Law 58/2003, of December 17, General Tax.)

Origin: The interested party or representative, private entities, tour operators, agencies.

Data categories: Name and surnames, NIF / DNI, Postal address, Telephone, email, bank details (card number).

Obligation to provide data: Obtaining your data is based on a legal/contractual requirement. If you do not provide them, we will not be able to provide you with the service.

Recipients: Banks, savings banks and rural banks, insurance entities. The communication of data is based on a legal/contractual requirement necessary to sign a contract for the services we provide.

Automated decisions: No data processing is carried out that involves decision-making and/or profiling in an automated manner.

Conservation: once the contracted services have been provided, the information is stored, duly blocked, exclusively to be recovered in the event that a claim is filed regarding said services or if requested by competent public administrations in the exercise of their functions. The information will be kept while the legal prescription periods remain in force regarding the prescription of the responsibilities that the data processing may have generated and/or what the different legal regulations that apply to them indicate.

SENDING COMMERCIAL COMMUNICATIONS

Purpose: management of the database of customers who have given their consent for the sending of commercial communications and company offers.

Legitimation: RGPD: 6.1.a) Express consent of the interested party

Origin: The interested party.

Data categories: Name and surnames, email

Obligation to provide data: Obtaining your data is based on your consent. If you do not provide them, we will not be able to send you commercial communications and offers.

Recipients: External marketing service.

Automated decisions: No data processing is carried out that involves decision-making and/or profiling in an automated manner.

Conservation: the data will be kept until the interested party expressly requests their removal from the company’s commercial database. An easy and immediate way to request said cancellation will be provided in each commercial communication. The request to delete your data from the company’s commercial database will not affect the legality of the data processing carried out previously.

In no case, Freebird Catamarans will treat the personal data of the interested parties for purposes other than those mentioned above, committing ourselves to keep due professional secrecy and confidentiality, establishing the necessary technical and organizational measures to safeguard the information in accordance with the requirements established by the legislation. in force in terms of Data Protection and the result of the Risk Analysis that we have carried out.

Freebird Catamarans reminds users that the personal data you provide us must be adequate, pertinent and not excessive in relation to the scope and specific, explicit and legitimate purposes for which they were obtained. Therefore, refrain from including unnecessary data.

We also inform you that our staff and collaborators with access to data are aware of the scope of the duty of professional secrecy and confidentiality, using the data appropriately and following the legally required security guarantees.

 

Will my data be processed outside of Europe? International data transfers and data hosting

This website is hosted on a server located in the European Union. The only purpose is the hosting of our website, having the hosting modality, therefore, the management company will not have access to your personal data.

Likewise, our emails, as well as backup copies in the cloud, are managed by companies located within the territory of the European Union, as well as their hosting servers.

Our company does not intend to process your personal data outside the territory of the European Economic Area. For this reason, it has indicated in its contracts with third parties that they inform it about the location of its information hosting servers, in order to guarantee that they are located in a country with sufficient security guarantees.

 

What rights can you exercise? ARCO-POL Rights Exercises

Depending on the legitimacy for which we process your data, as well as the purpose for which they are used, you have the right to exercise one or other rights recognized in the legislation. In our company, we have at your disposal forms for the exercise of your rights.

Depending on the right you exercise, we may request additional information to locate information and/or make sure that you have the legitimacy to access said data (copy of ID, updated photograph, family book in the case of minors, authorization of the interested party…).

ACCESS: It is your right to know whether or not your personal data is being processed and, in the event that it is being done, obtain information about the purpose, what data is processed, to whom it is communicated…

RECTIFICATION: You can obtain the rectification of your data that is inaccurate and/or incomplete.

DELETION (RIGHT TO BE FORGOTTEN): You can request the deletion of your data when they are no longer necessary in relation to the purposes for which they were collected; if you withdraw the consent that you have previously given; If you have opposed the treatment…

OPPOSITION: You can oppose the processing of your data for direct marketing; when they are subject to treatment based on a mission of interest

public or in the legitimate interest, unless the person in charge accredits compelling reasons that prevail over the interests…

LIMITATION: You can obtain the limitation of the processing of your data when you challenge the accuracy of your personal data, or when you need them for the formulation, exercise or defense of claims.

PORTABILITY OF YOUR DATA: In the event that you have provided your data based on consent or the execution of a contract, you may also exercise your right to the portability of your data. You can exercise this right, when the treatment is carried out by automated means, receiving your personal data in a structured format and you can transmit them to another data controller, provided that the treatment is legitimized based on consent or within the framework of the execution of a contract and is technically possible.

The treatments based on your consent may be withdrawn at any time through the normal procedures established in the company. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal.
The Spanish Agency for Data Protection has made available to the interested party detailed and extended information on the exercise of their rights. You can access this information by clicking here. We encourage you to access such information, as we believe it may be of interest to you.

If I have any incident regarding the processing of my data, who can I contact? Exercise of rights and control authority

In the event of any incident or doubt you have regarding the treatment that Freebird Catamarans is carrying out on your personal data, you can exercise your rights at any time, by means of a written document accompanied by an official document that identifies you, addressed to Funcat Primero, S.L. Puerto Colón Shopping Center, local 227-B, 38670, Adeje – S/C de Tenerife, Spain, or at info@freebirdone.com

If you have not obtained satisfaction in the exercise of your rights, you can file a claim with the Control Authority, which in Spain is the Spanish Agency for Data Protection, through its website www.agpd.es. On this website, you can also find additional material and information about the protection of your personal data, and how companies must apply the regulations.

ADDITIONAL INFORMATION

What is the company policy regarding the submission of resumes?

Our internal policy on the reception of CVs establishes that they are not collected, since we do not have an open personnel selection process. For this reason, we ask you to refrain from sending any curricular data to our contact emails, in order to guarantee the principle of data minimization.

How does the company use my data on its social networks and platforms for publishing images and videos?

We use our social networks to link news, articles or other information relevant to our general public.

Photographs and/or videos of identifiable people may be included in events or activities in which we participate. Said publication will be made based on the prior consent of the interested party, since it will be previously communicated that the images will be taken in order to be published on social networks, with which the client may decide to appear in the same or not. However, in the event that the interested party wishes to remove their image later, they can contact the company via email info@freebirdone.com and the requested images will be removed without delay from all our social networks.

How do you treat the data of minors?

We understand that our services will not be requested by children under 14 years of age. But, in the event that this happens, we inform you that the request for said services will not be attended to until verification of the authorization by the father, mother or legal guardian.

The collection of information from minors under 14 years of age that is based on consent must be carried out by both parents/legal guardians of the minor.

Therefore, all those interested / over 14 years of age, may give their consent, which must be express, free and unequivocal.

For this, the company may request additional information and/or documentation in order to verify that the consent provider is over 14 years of age, and thus verify that the legally established requirements are met.

In any case, the consent may be revoked at any time by the interested party over 14 years of age, or their legal representatives in the case of minors, through the normal channels published by the company. The withdrawal of consent will not affect the legality of the treatment that has been previously carried out.

For what reasons can you send me emails?

In the case of sending emails by our company, we inform you that we treat your contact data with the intention of maintaining the contractual or pre-contractual relationship with our clients and users. For this reason, we inform you that your electronic contact data is being processed in accordance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), for the purpose of sending of information, response to queries, and generic contacts of our company.

We understand that, by sending us an email, you consent that we can use your contact information to provide you with the information you have requested. At no time will we use said information to include you in our advertising delivery database, unless one of the requirements of art. 21 of the LSSICE:

• That they have been requested or expressly authorized by the recipient of the email.

Can these conditions change?

The owner of this website may modify the conditions determined here at any time, being duly published as they appear here, by their own criteria or motivated by the modification of legislation or guidelines of the Spanish Agency for Data Protection. The validity of the aforementioned conditions will apply until they are modified by others duly published.

What jurisdiction do I submit to?

The legislation applicable to the content of the website will be Spanish and the jurisdiction, that corresponding to the competent Courts and Tribunals in Santa Cruz de Tenerife.

Last modified: September 12, 2022